Have questions or need help?
Need to talk with a nurse? 1-844-405-4295 (TTY 711)
Call our 24/7 Nurse Line. Get answers to your medical questions anytime, day or night.
Have questions about your benefits?
1-844-405-4295 (TTY 711)
Our Member Services reps are here to help with:
- PCP changes
- ID cards
- Member handbooks
- Understanding your benefits
- Finding a provider near you
- Free translation services
Representatives are available Monday through Friday from 8 a.m. to 5 p.m. Central time.
PASSE Ombudsman Office
If you have an issue or a complaint, you can also contact the PASSE Ombudsman Office.
Phone: 1-844-843-7351 (TTY 1-888-987-1200, option 2)
Division of Medical Services
Office of Ombudsman
P.O. Box 1437, Slot S-418
Little Rock, AR 72203-1437
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